I’ve been a Board member with Incompass for over a decade now, and I can’t recall a time in our history when I’ve been prouder of the work we do, and more excited for what’s to come. I know you’re used to hearing from our CEO Jean Phelps, so don’t tell her that I’m stealing her above-the-fold message this month!

First, I speak for every member of the Board when I say just how thrilled we are about the caliber of people working at Incompass Human Services. We are so fortunate to have such highly skilled and passionate Care Champions who are making a difference in the lives of the individuals and caregivers they support throughout Greater Lowell and Greater Lawrence. It’s not an easy job – and the challenges over these past few years have been like nothing we’ve ever seen – but we value each one of you. The stories we hear in our Board meetings are an important reminder to us to never waver on our mission to empower the people we serve to live their best lives.

And while she isn’t the best at taking praise (show me a human services leader who is!), I can’t say enough about the visionary leadership that our CEO Jean Phelps brings to the table. Jean has spent her entire career in the human services field, dedicating her life to helping others. She is a sought-after expert around the country in nonprofit leadership and is now also serving as the president of the New England Human Services Collaborative.

I’d be remiss too if I didn’t recognize the outstanding leadership team that our CEO has assembled. There is an exceptional group of accomplished women and men with truly complementary skill sets who actively collaborate on key strategic initiatives that enable Incompass Human Services to thrive even in uncertain times. Look no further than our new COO Kelly Trickett, who was just nominated for an Outstanding Young Professionals award by the Greater Lowell Chamber of Commerce.

We are just completing our very first post-merger strategic plan, a period where we opened new group homes, welcomed our acquired brain injury program participants, launched a new brand, and centralized all of our facility-based programs at Omni Way. I am eager to begin the next strategic planning process and continue growing our agency and expanding our reach, as the people we serve truly benefit from the impact we have on our community.

I hope you share my confidence in the agency, its leadership, and Care Champions who truly define Incompass Human Services. I look forward to working together to set ambitious goals and continue our path to becoming the premier provider of lifelong human services needs for people at all stages of their lives.

With gratitude,

Tim Allen, Chair
Incompass Human Services