At Incompass, we believe that strong community connections are the foundation of meaningful support, which is why we’re excited to have you meet our Adult Family Care (AFC) Program Manager, Shola Ojudun!
We sat down with Shola for a Q&A where she shares more about the role, and what she wants you to know about what makes the Incompass AFC program so special.
Q: Can you tell us a little about yourself?
My name is Shola Ojudun, program manager for the Adult Family Care Program. I am a diligent professional with over 30 years of experience in the Human Services field. I am a proud mother who loves to travel and explore the world with family.
Q: What does your role as AFC Program Manager involve?
As the Adult Family Care Program Manager my role is to ensure quality care for vulnerable adults and children with disabilities in a home-like environment. My responsibilities generally include a mix of administrative, supervisory, and direct support duties. Including, support responsibilities, oversight, compliance, and monitoring caregivers and homes. Advocacy is also an essential part of my role.
Q: What excites you most about working at Incompass?
What excited me most about working at Incompass, is that the companies’ values align with my own – compassion, respect, and integrity. I feel proud to be part of an organization that truly puts people first.
I am also excited that my work directly improves the quality of life for those who need extra support while also empowering them to live with dignity and independence.
Q: Any final thoughts?
AFC is a program that fosters caring for loved ones in the comfort of their home with family members being able to provide the care and facilitate services that are needed is a great opportunity.
At Incompass, we believe that strong community connections are the foundation of meaningful support, which is why we’re excited to introduce one of our Shared Living Coordinators, Susan Frasca!
Susan brings 34 years of experience to her role. She facilitates matches between individuals and providers and is actively recruiting new providers to expand the program to help meet the growing need for person-centered support. To help put a face to the name, we sat down with Susan for a Q&A where she shared more about her background, what Shared Living means to her, and how she has made life changing impact.
Q: Can you tell us a little about yourself?
I am a proud mother of three and grandmother to five wonderful grandchildren, and I deeply value the importance of family bond. In my free time, I enjoy staying active and spending time outdoors. I have taught and coached tennis, which allowed me to share my passion for the sport while helping others develop their skills. I also find great joy in hiking, being out in nature is both refreshing and grounding!
Q: What does your role as Shared Living Coordinator involve?
As a Shared Living Coordinator, my role is centered on building meaningful connections between individuals and provider families to create supportive living environments. I work closely with both parties to ensure that the match is the right fit because every individual has unique needs, goals, and preferences. I also focus on recruiting new providers who are compassionate and committed to helping others live a quality life. Shared Living offers so many opportunities such as, increasing independence, and their role in family. My goal is to help individuals work toward the life they envision for themselves.
Q: What excites you most about working at Incompass?
What excites me most about working at Incompass is having the opportunity to watch the individuals we serve become the best version of themselves and actively participate in the world around them is incredibly rewarding. The focus on individual-centered care is something I’m deeply passionate about.
Q: Any final thoughts?
With 34 years of experience in human services, I’ve seen firsthand the incredible impact that a supportive, family-like environment can have on a person’s life. Shared Living goes beyond providing care, it’s about becoming part of a family unit. My hope is that individuals who needs it can find a place to call home through Shared Living. Change can happen faster than you might expect, and when individuals are in the right environment with consistent routines, the growth is often exponential. That’s where my passion comes from, seeing those moments of transformation and knowing we helped make them possible.
At Incompass, we believe that strong community connections are the foundation of meaningful support, which is why we’re excited to introduce our new Community Engagement Manager, Katie Desmarais!
In this role, Katie is focused on building partnerships, raising awareness, and helping people better understand the resources Incompass has to offer. To help put a face to the name, we sat down with Katie for a Q&A where she shared more about her background, what community engagement means to her, and how she hopes to make an impact.
Q: Can you tell us a little about yourself?
I’ve always been passionate about building connections that create meaningful change. Throughout my career, I’ve focused on cultivating relationships that strengthen communities and open doors for individuals to thrive. I’m currently pursuing my Master’s Degree in Digital Communication Leadership, which is helping me deepen my understanding of how strategic communication can drive inclusive impact. Outside of work, I’m someone who values curiosity, collaboration, and making a positive difference in everything I do.
Q: What does your role as Community Engagement Manager involve?
As the Community Engagement Manager, my goal is to amplify Incompass Human Services’ presence in the community by building strong partnerships, sourcing inclusive opportunities, and fostering meaningful relationships. I work to ensure that individuals with intellectual and developmental disabilities are not only seen but truly included—in workplaces, neighborhoods, and social spaces alike. My role is all about creating opportunities that help people feel empowered and connected.
Q: What excites you most about working with Incompass?
The mission of Incompass deeply resonates with me. I’m inspired by the organization’s commitment to person-centered care and its dedication to helping people live fully inclusive lives. I’m excited to contribute to a team that’s forward-thinking, compassionate, and truly driven by purpose. It’s a privilege to help expand that impact even further into the community.
Q: Any final thoughts?
I’m so grateful to be part of the Incompass family and can’t wait to get out in the community, meet our partners and supporters, and work together to build a more inclusive world. If you see me at an event—or even just around town—please say hi! I’m always up for a conversation and a chance to connect.
At Incompass Human Services, we know that navigating referrals and services can be complex, which is why we’re excited to introduce our Referral Coordinator, Sarah Kozel. After one year as the first point of contact for referrals, Sarah plays a key role in connecting individuals and families to the right supports. To help put a face to the name, we sat down with Sarah for a Q&A where she shared more about the role, their passion for this work, and what they want you to know about the referral process. Read the full conversation below:
Q: Can you tell us a little about yourself? Referral Coordinator in November 2023. I graduated from Franklin Pierce University in 2018 with a Bachelor’s in Psychology and have spent my career working in the human services field. I’m passionate about connecting individuals and families with the support they need. Outside of work, I’m married and live with my 16-year-old cat, Chester—though, truthfully, he’s the one in charge!
Q: What does your role as Referral Coordinator involve?
A: My primary responsibility is to facilitate smooth and efficient program referrals. This means working closely with our partners, families, and internal teams to ensure every referral is processed quickly and accurately. I’m here to answer questions, provide guidance, and help make the process as seamless as possible.
Q: How can partners get in touch with you?
A: I’m always happy to connect! If you have any questions or need to send a referral, you can reach me by email: skozel@incompasshs.org or by phone: 978.349.3081. Whether it’s a new referral, a follow-up, or just to touch base, I’m here to help.
Q: What excites you most about working with Incompass? A: What excites me most about working for Incompass is the chance to make a real difference in people’s lives. Being able to connect individuals and families with the support they need feels incredibly rewarding. I’ve always been passionate about human services, and working with such a dedicated team makes the work even more fulfilling. It’s great to be part of an organization that genuinely cares about helping the community and making an impact.
Q: Any final thoughts for our partners?
A: I’m looking forward to collaborating with you all! Our shared work is so important, and I’m committed to making the referral process as smooth and effective as possible. Please don’t hesitate to reach out—I’m here to support you!
Have a referral or a question? Contact Sarah Kozel by email: skozel@incompasshs.org or by phone: 978.349.3081.
We are thrilled to invite members of our community to visit our brain injury community center in Tewksbury. The Incompass Safe Minds Community Center (SMCC) supports those who have experienced a brain injury. It empowers participants to maximize their level of independence, self confidence, and dignity so they can experience full lives in their communities.
Community members will have a chance to mingle with SMCC participants and their families, and learn about the impact that the program has had on their lives. RSVP here.
We are thrilled that Care Champion and HR Recruiter Geri-Lyn Noble was recently featured in a career success story. After being laid off during the pandemic, Geri-Lyn decided that she wanted a change. MassHire Lowell Career Center stepped in to offer support. This success story demonstrates the benefits of utilizing community resources when job hunting. We are thankful to the career advisors at MassHire Lowell Career Center for making this wonderful connection. Check out the full story below!
