The newly formed Positive Behavior Supports (PBS) Committee was created to ensure that the principles of Positive Behavior Supports are woven into our mission at Incompass Human Services. At its core, PBS is about empowering individuals to live meaningful, fulfilling lives in their communities by focusing on innovative, person-centered supports that are both practical and valued.
The committee’s mission is to guide, assess, support, and champion the implementation of Positive Behavior Supports across all areas of the organization. By doing so, the team is working to build on a culture where every individual we serve has the opportunity to thrive, and where staff are equipped with the tools and knowledge to foster growth, independence, and inclusion.
Bringing together clinical expertise, executive leadership, quality and human rights advocacy, program directors, human resources, and administrative support, the committee reflects the full scope of Incompass services and operations.
Ultimately, the PBS Leadership Team exists to make sure that our approach to care is proactive, collaborative, and strengths-based, reinforcing the Incompass vision that every person we support deserves to live a full and engaged life.
Primary Functions:
Lead and make organization-wide decisions regarding all aspects of the PBS initiative
Creation and modification of our PBS Action Plan
Ongoing reporting of PBS initiative progress to the MA Department of Developmental Disabilities
Ongoing review of organization-wide key indicator data of the health and well-being of people supported
Manage the organization’s PBS workforce training and development program
Ensure fidelity and efficacy of the three tiers of PBS supports throughout the organization
Each summer, a group of motivated students join the Incompass team to explore their interests, gain professional experience, and learn from our dedicated staff. To spotlight the journeys, we asked this year’s interns a few questions about their backgrounds, career goals, and what brought them to Incompass. Meet another inspiring young professional behind this year’s Urban Youth Internship Program, Kennedy Wilson.
What school do you attend and what are you studying?
Boston College, Majoring in psychology with a clinical concentration and a minor in business.
What drew you to intern at Incompass Human Services?
I interned here last summer and what brought me back was the inpact the individuals had on me and vise versa. Watching the individuals conquer a new skill is something unforgettable.
What are your career goals or areas of interest?
Occupational therapy or working at an outpatient clinic.
If you could describe yourself in three words, what would they be?
outgoing, passionate, funny
What are you most looking forward to in this internship?
A big thank you to our friends at Philadelphia Insurance Companies for spending the day with us at Omni Way!
The group jumped right into the fun — from a few competitive rounds of street hockey and cornhole outside, to practicing mock job interviews with individuals in our day program. These activities weren’t just a great time, they also supported our community engagement goals by helping individuals prepare for upcoming opportunities.
We’re so grateful for partners like Philadelphia Insurance who share their time, energy, and expertise to make a lasting impact! See all of the excitement below…
At Incompass Human Services, we’re proud to foster growth, opportunity, and mentorship through our very own Urban Youth Internship Program. Created to introduce young people to the field of human services, the program offers hands-on experience across a variety of departments, helping interns build valuable skills while making a real impact in the lives of the people we support.
To spotlight the journeys, we asked this year’s interns a few questions about their backgrounds, career goals, and what brought them to Incompass. Meet another inspiring student behind this year’s Urban Youth Internship Program, Erin Conlon.
What school do you attend and what are you studying?
MCPHS accelerated physician assistant program.
What drew you to intern at Incompass Human Services?
I am neighbors with Becca; I wanted to gain experience working with IDD community.
What are your career goals or areas of interest?
No specialty yet, I want to gain a variety of experience to determine a specialty.
What do you enjoy doing in your free time?
Baking, spend time with family.
If you could describe yourself in three words, what would they be?
Hardworking, kind, loyal
What are you most looking forward to in this internship?
Each summer, a group of motivated students join the Incompass team to explore their interests, gain professional experience, and learn from our dedicated staff. To spotlight the journeys, we asked this year’s interns a few questions about their backgrounds, career goals, and what brought them to Incompass. Meet another inspiring young professional behind this year’s Urban Youth Internship Program, Jack Dandaraw.
What school do you attend and what are you studying?
Endicott College Psychology minor human services and applied behavior analysis
What drew you to intern at Incompass Human Services?
I wanted to explore human services and internship was recommended by previous intern
What are your career goals or areas of interest?
I am working towards a PHD in neuro psychology
What do you enjoy doing in your free time?
Outdoors, hiking, reading
If you could describe yourself in three words, what would they be?
Ambitious, passionate, and empathetic
What are you most looking forward to in this internship?
As we kicked off the new fiscal year this month, our expanded leadership team came together for a full-day retreat to set our priorities for the year ahead — and I have to say, it was as energizing as it was productive! When you get a group of passionate, purpose-driven Care Champions in a room (with snacks, of course), great ideas start to fly. We reflected on the past year, dug into strategy, shared some laughs, and left feeling aligned and excited about the future of Incompass! And speaking of the future — I’m thrilled to share one milestone that truly sets the tone for what’s ahead.
We are now the proud owners of our headquarters at 4 Omni Way in Chelmsford!
Yes, you read that right! For many years, Omni Way has been more than just a building; it’s been the hub of our agency that extends to 23 group homes and our Safe Minds Community Center. It’s where our day programs thrive, where teams collaborate, and where hundreds of individuals come for the support and services they deserve. When the opportunity presented itself to purchase the building, save some money and build equity in the space we’ve already committed ourselves to, we knew it was the right move for Incompass.
Owning the building provides us with long-term stability, greater flexibility in how we use our space, and the freedom to make strategic improvements that directly benefit the people we serve. From infrastructure and accessibility upgrades to clinical enhancements and workforce supports, we can now make decisions rooted in long-term impact rather than short-term constraints.
And it firmly roots us in Chelmsford, a community that has supported us for years and continues to believe in our mission. As Chelmsford Town Manager Paul Cohen noted, “Incompass Human Services has long been a vital part of the Chelmsford community, providing compassionate and essential support to individuals and families across the region.” That sense of belonging and mutual commitment is something we deeply value.
As we celebrate this moment, I want to thank each of you who contributes to the work we do every day. Because while owning our headquarters is a big deal, what excites me most is what it represents: our deep commitment to the people we support, the families we walk alongside, and the Care Champions who bring our mission to life.
Here’s to building an even stronger foundation together as Care Champions.
