by Tim Keene | Jul 18, 2025 | Featured
Leaders from across the country gathered this month for The Arc’s Summer Leadership Institute, a three-day conference focused on tackling the most pressing challenges, and opportunities facing the human services field. Incompass Human Services was proud to be in the room, represented by CEO Jean Phelps and Chief Strategy and Innovation Officer Michael Bloom.
In addition to attending sessions and engaging with fellow changemakers, Jean played a leading role in the week’s programming. On the final day of the event, she partnered with Eric Curtis of Curtis Strategy to deliver a packed workshop titled “Sustainable Leadership in Turbulent Times.” Together, they explored how value-driven leadership, intentional strategy, and a strong organizational culture can empower human services organizations to thrive during times of change.
The session was a powerful close to a meaningful week of learning, collaboration, and connection. Jean looks forward to bringing the insights and energy from the conference back to the team at Incompass, because when every conversation matters, you show up ready to lead.
by Tim Keene | Jul 17, 2025 | Featured, Internship
Each summer, a group of motivated students join the Incompass team to explore their interests, gain professional experience, and learn from our dedicated staff. To spotlight the journeys, we asked this year’s interns a few questions about their backgrounds, career goals, and what brought them to Incompass. Meet another inspiring young professional behind this year’s Urban Youth Internship Program, Chloe Lapat.
What school do you attend and what are you studying?
Endicott College, Psychology
What drew you to intern at Incompass Human Services?
I previously worked at Northeast Arc and enjoyed time there and wanted to gain more experience in this field.
What are your career goals or areas of interest?
Interested in PHD in Clinical Psychology, with specific interest in Neuropsychology.
If you could describe yourself in three words, what would they be?
Caring, ambitious, friendly
What are you most looking forward to in this internship?
Making new connections with the individuals, and strategies for problem-solving situations.
by Tim Keene | Jul 11, 2025 | Featured, Internship
Each summer, a group of motivated students join the Incompass team to explore their interests, gain professional experience, and learn from our dedicated staff. To spotlight the journeys, we asked this year’s interns a few questions about their backgrounds, career goals, and what brought them to Incompass. Meet another inspiring young professional behind this year’s Urban Youth Internship Program, Alijah Clark.
What school do you attend and what are you studying?
Syracuse, Pyschology and Cognitive Science, Junior
What drew you to intern at Incompass Human Services?
I wanted to gain experience in a new field to help determine what he wants to do after graduation.
What are your career goals or areas of interest?
I want to get PHD in Psychology.
If you could describe yourself in three words, what would they be?
Energetic, curious, dependable.
What are you most looking forward to in this internship?
Stepping out of my comfort zone, building connections with new people.
by Tim Keene | Jul 9, 2025 | Featured, Internship
At Incompass Human Services, we’re proud to foster growth, opportunity, and mentorship through our very own Urban Youth Internship Program. Created to introduce young people to the field of human services, the program offers hands-on experience across a variety of departments, helping interns build valuable skills while making a real impact in the lives of the people we support.
Each summer, a group of motivated students join the Incompass team to explore their interests, gain professional experience, and learn from our dedicated staff. To spotlight the journeys, we asked this year’s interns a few questions about their backgrounds, career goals, and what brought them to Incompass. Meet the inspiring young people behind this year’s Urban Youth Internship Program, starting with Zumuriatu Tholley.
What school do you attend and what are you studying?
Massachusetts College of Pharmacy and Health Sciences, studying Nursing.
What drew you to intern at Incompass Human Services?
I want to work in ICU and wants to gain experience working with individuals with disabilities.
What are your career goals or areas of interest?
ICU Nurse
What do you enjoy doing in your free time?
Watching horror movies.
If you could describe yourself in three words, what would they be?
Funny, passionate, caring
What are you most looking forward to in this internship?
Getting along with staff and the challenges of being in a new environment.
by Tim Keene | Jun 30, 2025 | Featured
Maybe you’ve heard this before, but there’s something truly special about Incompass Human Services! Over the past decade leading our human resources team, one of the most cherished parts of my job is recognizing the incredible contributions of our Care Champions who enable us to deliver on a mission that truly impacts the lives of so many people in our communities. But this past month has been especially meaningful — because others outside our organization are taking notice too! In June, numerous Care Champions had the privilege of attending three separate events where Incompass staff were honored for their excellence, and I can’t express how proud I was to be in the room cheering them on.
These award recipients and honorees exemplify everything our culture stands for — compassion, empowerment, and a deep commitment to helping the people we serve live their best lives. They bring heart, skill, and dedication to their work every day, and they do it not for recognition, but because it’s who they are. They’re Care Champions through and through. I encourage you to read about each of them in this month’s newsletter!
But this fact also puts into focus for me of the strongest affirmations of our culture…that so many of our new team members come to Incompass through referrals from existing staff. It’s incredibly telling — and deeply meaningful — that our Care Champions are not only proud to work here, but actively encourage others to join our team and be part of something meaningful. When the people who know our culture best are our most passionate recruiters, it speaks volumes about the environment we began building when our founding families came together 70 years ago to form what it is now Incompass Human Services.
To all of our Care Champions — thank you. Your dedication, heart, and talent are the reason Incompass is such an extraordinary place. And to everyone who is a part of our cherished community, I wish you and yours a joyful, restful, and sunny summer!
